Bilingual Sales & Customer Service Representative (English & Spanish)
February 12, 2025
Are you enthusiastic about helping people and making a difference? We have a fantastic opportunity for you to shine in a role where you can brighten customers days and enhance your career from the comfort of your home.
Why Work With Us?
- Embrace a flexible work-from-home environment.
- Join a company culture that values its employees.
- Enjoy competitive salary and performance bonuses.
Your Day-to-Day:
- Handle customer interactions via calls, chats, emails, and texts (primarily US, UK, Australia).
- Maintain detailed records of all customer engagements and transactions.
- Participate in team meetings for progress updates and feedback.
What You’ll Need:
- Great written and verbal communication skills in Spanish-English
- At least 1 year of experience in customer service or sales.
- High school diploma or equivalent.
- Strong communication skills in English.
- Work US Day Shifts with flexible hours
- Familiar with customer service CRM software
Expectations:
- Stay connected with clients, even outside regular hours if needed.
- Offer guidance and support to team members as required.
- Go the extra mile to address customer inquiries effectively.
Perks of the Role:
- Competitive monthly salary starting from PHP 50,000.
- Career advancement opportunities in the BPO/KPO sector.
- Paid and unpaid leave options.
- Work from Monday to Friday, with occasional weekends (compensatory days off provided).
- Permanent remote setup.
Work-from-Home Essentials:
- A quiet, dedicated workspace.
- A reliable laptop or desktop.
- High-speed internet connection.
